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Customer Care

Shipping 

Our goal is to process your order as quickly as possible. Please allow 1-3 business days for your order to be dispatched.

Delivery times may vary depending on the country you live in, but here is a rough estimate:

UK: 1-3 days
Europe: 5-7 days
Everywhere Else: up to 3 weeks

*Please allow for service delays due to holidays or busy posting seasons, etc.

If you require tracking or you need to receive your order more quickly, please select this during checkout for an additional shipping cost.

Customs Duties and Taxes are the responsibility of the purchaser.

Refunds & Returns

All orders are packaged carefully with cardboard backings in a rigid mailing envelope and so should get to you safe and sound! But if for whatever reason your parcel and it’s contents are heavily damaged, please get in touch with photos and your order number within 14 days of receipt and we will replace the items or issue a refund. Refunds will be credited back to your original method of payment.

If your item is not damaged and you simply want to return it your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Please note that return postage is the responsibility of the purchaser and it is recommended that you ship with a tracking number as proof of shipment. 

Additional Policies

All artwork used on shop products is property of Hux Loves Honey. It is illegal to attempt to use or reproduce any artwork that we sell. If you are interested in licensing our artwork, please contact us.